KPHB Colony Sub Post Office

The place is now like a bank with visible queues. They have computers and work on them diligently. They accept digital payments. It is totally different in version than what we thought. Space constraints are there.

Postal Assistant Mr. Venkateshwara Rao Garu is an extremely hardworking and genuinely helpful person. Even during night bulk work, he never said no and always supported customers with a positive attitude. He patiently explained every post office scheme in a very clear and detailed manner, which made things easy to understand. What I really appreciate is that he gives honest guidance based on what is actually best for the customer. Honestly, I have never come across such a sincere and kind hearted person in the government sector. Truly commendable service.

Don't know about others but they have responded as soon as I reached the office. They created a bank account within 5 minutes. Ground floor they are using as a godown, all the services are carried out on the 1st floor, insurance and passport related are taken care of on the 2nd floor.

The digital board and system at the Kukatpally KPHB Sub Post Office are almost always not working. Staff simply say "network issue," but still manage to scan already received parcels, which is confusing. The parcel counter is often avoided, and customers are told to come back after lunch or at 4 PM. If the workload is high, they should assign a second staff member and at least receive the parcels first, like private couriers do. Many people come from long distances, but the service and responsibility from the team--including the Post Master--are very disappointing. This office is in a developed area, so the service quality should be much better.

Parcel service is open 24 hours as per the extended business hour published on the premises. Please note thats only for postal services. For any other services usual business hours are applicable. Always has a que and take 20 min time so plan accordingly. Staff will be friendly if you have time.

Useless. postal services needs privatisation. The post man never comes for delivery. Its you who has to collect stuff from post office. taxpayers money is being wasted in giving salary to these robots.

Newly constructed. Need to collect your courier if you are not home when postman come to you, I don't understand why do they have problem in giving to my representative after ring me up with showing the Govt ID.

*GROUND FLOOR FOR LARGE PACKAGES *FIRST FLOOR FOR SMALL PACKAGES *FIRST FLOOR FOR OFFICE *NO PARKING FOR CARS *BIKE PARKING AVAILABLE