⭐Customer Reviews
4.3
★★★★☆
192 reviews on Google
I had a very good experience with Gateway Visas for my parents' UK visit visa application. The whole process was smooth and well organized. They guided us properly at every step, which made everything easy and stress-free.
I would especially like to thank Jyothi for her support. She was very helpful and explained everything clearly. She patiently answered all our questions and made sure we understood the documents and the complete process. Because of her guidance, we felt confident while submitting the application.
I am very happy with their service and would definitely recommend Gateway Visas to anyone applying for a UK visit visa.
I had an excellent experience with Gateway Visas in Hyderabad. Special thanks to Aruna for her outstanding support and professionalism. She was extremely thorough and made sure every document was submitted correctly without taking any chances. Because of her careful preparation, my mum's Australian tourist visa was granted in just 4 days.
Aruna was very helpful, patient, and guided us through the whole process smoothly. I truly appreciate her effort and highly recommend Gateway Visas to anyone looking for reliable visa assistance.
I had a great experience with Aruna gaaru from Gateway Visas for my USA visit visa process. The entire process was hassle-free and easy, and she helped me get an appointment very quickly. From biometrics to the visa interview, she assisted me at every step and was extremely patient in answering all my questions and clearing my doubts. She also supported me with the passport pickup. Her guidance made the process smooth and stress-free. I highly recommend Aruna gaaru and Gateway Visas.
I had a disappointing experience with this consultancy. Despite clearly informing them about my travel dates for an important conference, the processing of my two visa applications was delayed. This directly affected the availability of suitable visa appointment slots.
Even after I expressed concern about timelines--since most sources, including official websites, indicate a 15-21 day processing period--I was repeatedly assured that the visa would arrive within 7 days based on their "experience." Unfortunately, this was not the case in my situation. My visa was approved by the UK government after 18 working days, and I missed the conference as a result. Had they provided the correct timeline beforehand, I could have taken steps to expedite the process.
I was also told during the consultation that no additional payments were required beyond the visa fee. However, at the time of slot booking, I was unexpectedly informed that there were extra charges for the Visakhapatnam centre. While these charges are common for a premium visa centre, as a consultancy handling many visas should be aware of basic details such as which centres offer regular slots and which are premium (in my case, this amounted to 80% of the UK standard visa fee, so I have opted other centre in the last minute having no choice and the explanation given was that they don't know that a fee to be paid for the premium visa centre in Visakhapatnam before keeping slot).
Additionally, I had to revise the cover letter myself and suggest changes to several responses. Considering the consultancy fee I paid, the guidance and support were far below expectations. The core value of paying a service fee is to receive reliable expertise and guidance--not just assistance in filling out forms or opening application links--and in this case, that expectation was not met.
Furthermore, after visa approval, there was miscommunication between VFS and Blue Dart regarding passport delivery, which was not a fault of consultancy. While the consultancy attempted to help, it was ultimately the Blue Dart manager who responded to my email and ensured my passport was returned.
Although my visa was eventually approved for 6 months, it did not arrive when I needed it most. Overall, they respond to calls and messages on time but their service lacked expertise by which we were misguided, and I would advise others to evaluate their options carefully.
I am writing this in response to your previous message, as I was unable to provide my detailed response the same review.
Thank you for your detailed response. I would like to clarify a few points to ensure accurate understanding of the timeline and services provided:
1. While I paid the consultation fee on 4th October, I had specifically inquired on 29th September whether any other fees were to be paid. At that time, you did not mention additional charges apart from tentative travel and hotel bookings along with travel insurance, which were taken care of me.
2. I had clearly informed you that my conference dates were 9th-12th November, with planned travel starting on 7th November (to account for travel time exceeding 24 hours) and returning on 13th November. Kindly do not confuse or misrepresent these dates. It is important that your response reflects the correct timeline. The visa being processed on 6th November, It doesn't mean I can travel on 7th without receiving the passport.
3. You mention that the application was submitted on 10th October, I agree but with assurances that biometrics could be done at our location. Upon selecting the date, you then informed us of additional VFS center charges. As experienced consultants, it is expected that you are aware that the Visakhapatnam VFS center operates as a premium center and appointment charges are applicable prior. This should not have come as a surprise to you at the last stage.
4. Given the high fee of 18,000 at the Visakhapatnam center, we inquired about alternatives. You suggested Chennai with the earliest available slot on 16th October. I had specifically asked about processing times before confirming the slot, and you informed me it would be 7 days. This information was inconsistent with publicly available guidance (15-21 working days). Had the correct timelines been shared, we could have opted for priority visas, which you quoted as only 5,000 extra per visa.
5. You mention that Gateway Visas extended full support despite the applicants' lack of prior international travel and absence of sponsorship, except for the conference. For your clarity: we do have prior international travel history (for our holiday to Indonesia, which may or may not be considered as International from your end), and sponsorship was not required as we opted for a standard tourist visa not work visa. All expenses were covered jointly by the conference support, my office and our own funds, which exceeded the visa fund requirements. There is nothing which you managed regarding the sponsorship and travel history, and the phrasing suggesting you "faced challenges and managed efficiently" is misleading. Kindly ensure accuracy or let us know what challenges you faced with travel history and sponsorship and how did you mitigate or manage it.
My final insight is Although you communicated professionally during the entire process, The combination of inaccurate assurances, misinformation, and inadequate guidance resulted in lost time, financial expense, and a missed professional opportunity. While the visa was eventually issued, it failed to serve the purpose for which the service was engaged. Ensure clients receive accurate, expert, and reliable service.
For anything mentioned here, I can attach the conversations if required for your reference or remainder.
I highly recommend Jyothi at Gateway Visas for anyone needing assistance with a New Zealand visa application.
Jyothi was absolutely exceptional throughout the entire New Zealand visit visa booking process. Her expertise, attention to detail, and quick communication made what is normally a stressful experience feel completely effortless. She provided clear, step-by-step guidance on all the required documentation and ensured everything was perfect before submission.
Thanks to Jyothi's professionalism and perfect preparation, my visa was approved successfully and in a very timely manner. She is truly a dedicated and knowledgeable consultant. Five stars--I couldn't be happier with the outcome!
I recently received my US visit visa approval and I would like to sincerely thanks to Gateway visas, for their proper guidance and continuous support throughout the process. Based on my positive experience, I would definitely recommend this agency to others.
I also feel that the level of personal interest and willingness to guide may vary depending on the individual handling the case.
I would like to sincerely thank Jyothi from Gateway Visas for her outstanding support in helping us secure Australian visas for my brother Sailesh's parents. From the very beginning, she guided us with patience, professionalism, and deep knowledge of the process. Jyothi ensured every detail was taken care of, making the entire journey smooth and stress-free.
Her timely updates, clear communication, and commitment to getting things done on time truly stood out. We are extremely grateful for her dedication and personalized attention throughout the application process.
I highly recommend Jyothi and Gateway Visas to anyone looking for reliable and professional visa assistance.
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❓Frequently Asked Questions
Where is Gateway Visas located? +
Gateway Visas is at Opp:Hotel green Park, Greenlands, Begumpet, Hyderabad, Telangana 500016, Hyderabad, Telangana 500016.
What services does Gateway Visas offer? +
Gateway Visas offers passport applications, renewals, corrections, and status checks. Call +91 80191 68899 for details.
What are the opening hours of Gateway Visas? +
Gateway Visas is open 9:30 am-6 pm. Closed on: Sunday
What is the fee for a new passport at Gateway Visas? +
Passport fees vary by type and urgency. Check the Passport Seva website or visit Gateway Visas in Hyderabad for details.
Can I walk in without an appointment at Gateway Visas? +
Some services may accept walk-ins, but appointments are recommended to avoid delays at Gateway Visas.
Is Gateway Visas a government-authorized center? +
Yes, Gateway Visas in Hyderabad is an authorized passport service center recognized by the Ministry of External Affairs.
About Gateway Visas
At Gateway Visas, immigration and education aspirants find a trusted compass navigating their international dreams since 2008. Our reputation as the most reliable immigration consultant in Hyderabad is built upon a foundation of expertise in various destinations like Australia, Canada, Germany, and the UK. We stand tall as the go-to education advisory service, guiding students towards fulfilling their overseas education aspirations. With a rich history of setting benchmarks in the immigration sector, we have become known as the best Australia and Canada PR consultants. Let us guide your journey with tailored strategies, end-to-end assistance, and a commitment to exceeding expectations.
How to Get Help at Gateway Visas
To apply for or renew your passport at Gateway Visas in Hyderabad, book an appointment online via the Passport Seva portal. Walk-ins may be accepted for specific services. Contact +91 80191 68899 for queries.
Why Choose a Verified passport service center in Hyderabad?
Verified passport service centers like Gateway Visas in Hyderabad ensure your documents are processed securely and efficiently by authorized personnel, reducing delays and errors.