Sonarpur Sub Post Office

The employees at this post office lack even the basic understanding of how to treat a customer; their behavior is very poor. This post office absolutely does not deliver items to the customers. Instead, they claim they have called and use various excuses to avoid delivering the items

The Post Office (Sonarpur branch) serves an incredibly important role in the local community, and its reliability for essential postal and savings services is its greatest strength. While it operates under significant pressure, it ultimately gets the job done.It is clear that this branch is operating at maximum capacity. The constant crowding can lead to long wait times, which is undoubtedly frustrating, and the general ambiance and cleanliness are areas that could certainly be improved to enhance the customer experience.Despite these challenges, the branch manages to maintain an impressive level of transactional efficiency. While the staff are often under duress due to the sheer volume of customers, I've found them to be highly knowledgeable and focused. They prioritize speed and accuracy, ensuring that complex tasks like money orders or registered mail are handled correctly. Their behavior is professional, even if it is often brief and direct--a necessary approach when managing such intense demand.If you are looking for a highly efficient and reliable place to process your essential postal tasks, this branch is functional and dependable, provided you are prepared for a busy environment.

Worst Post office ever in India. Services are very bad. Even Speed Post, which is the urgent matter for public ,also not working daily basis. It depends on their choice. Should recruite new Employee.

Very bad service with improper behaviour, basic amenities like proper space, light,fan, seating arrangement below average, cleanliness is just a joke for them. Inadequate staff and also they don't have proper training. Separate service facility for senior citizens totally absent. Unnecessary Long queue is a natural phenomenon for the post office. If you want to get a wrost experience regarding any type of postal service you must visit there. Minimum waiting time one hour. Water and washroom not available for customers. Delivery process takes very long time and sometime items not delivered .

Worst post office ever Every employee here specially post master ( to be said) is very rude Your work is never done on time They are just only come here to sit and collect their salary They also don't know how to speak with people

Very very bad service... all the staffs are irresponsible and arrogant !!! The post office opens as per the whims and fancies of few staffs. There are no particular time to open or close. The staffs are always late and most of the time they claim server is down.... also on few random days of the month they keep the office completely closed without any reason.

Very Bad service and misbehaviour and also no help Any customer

NEW SCAM, They will call you and say that they tried calling you and reached at this this place, and was not able to deliver the product, for which you have to go to the post office and collect the delivery 1. They had never called in the first place 2. when you catch them lying they fail to stay clam. Thanks hope they get converted to private entity and get screwed very fast.