Passport Seva Kendra Dehradun

"I visited the PSK Dehradun today for a passport renewal. The overall experience was streamlined and professional. I was impressed by the efficiency of the token system; I moved through Counters A, B, and C in approximately 75 minutes. Pros: Clean facility, well-organized queues, and the security staff was helpful in directing people. Advice: Ensure you have all original documents and two sets of photocopies ready to avoid delays at Counter A. A big thanks to the staff for keeping the process moving despite the high volume of applicants."

Extremely poor experience at this Passport Seva Kendra. There are no proper instructions given to applicants. You're left confused at every step. The staff seems disinterested in helping, and the lack of clear guidance only adds to the frustration. Even worse, passport clearances often get delayed or rejected due to mistakes or miscommunication from this center. It feels like there is no accountability at all. I definitely do NOT recommend this center to anyone. If you have the option, try another PSK in a nearby city. This one will only waste your money, time and energy.

Brilliant service provided by Govt(Ministry of External Affairs) The process of document verification and follow-up process were smooth even as a normal applicant The takal applicants were getting a little bit faster service but they paid 500 extra for it so no complaint on that Well behaved staff who is ready to help you anytime 2 wheeler parking is available for 20 and a receipt is also provided mentioned as some said they didn't got the receipt You can get photocopy of your originals inside the office for 2 a page But it's better to have them printed or photostated from outside Details should be clear on the photocopy as they scan it during document verification so a clear photocopy will help you process through faster without any problem

You are not helpful for us, you are playing with people emotions and time, you don't respect your customer..............I applied for first passport.i am from another state that's why they try hussle on me. I am leaving in another city so I don't want to spend extra 4000 for immediate/tatkal passport, that's why I go for normal passport procedure because I expect after 20 days I will proceed normally to the passport procedure and within one month I will get my passport. But they try to trap me by asking lots of documents that your rent agreement is not right,show us your 12th document, show us your degree also, .........and even after showing all this in the end they said you have to change your address to bank passbook and renew it .. I mean why??? Like I don't want to change my bank passbook address......this is unnecessary stress..... They are not helpful at all...they told me go back take one more appointment it will not cost you....but.... What about my traveling cost of every time?? And also the cost for doing the computer work for taking 2nd time the appointment again. Last time I give him 300 extra and now he ask me for 100 more. Is that not costing me??? Will the passport seva kendra give me all this money I have to spent for all this bullshit. Guys they even don't know how to read rental agreement... What education they have? What is there work experience? I can't trust on the passport they will make . Please change your staff.

My experience is good. Very polite behaviour of the staff there One of the garhwali people helped me he is the staff there. By the way there is a lack of visiting chairs for applicants and relatives.

I applied for a Tatkaal passport, which clearly means I need the passport urgently. As per the official Passport Seva website, only three documents are required for Tatkaal processing. I carried Aadhaar Card, PAN Card, and 10th Certificate, which fulfill the requirement. However, when I reached the center, the lady at the Tatkaal token counter behaved in an extremely unprofessional and uninformed manner. Instead of following the official guidelines, she insisted on a bank passbook, which is NOT mandatory according to the Passport Seva rules. This was shocking because the person issuing tokens for normal applicants right next to her did not ask for any such unnecessary document. This kind of behavior shows a lack of training and awareness of official procedures. It caused unnecessary stress and wasted time for an applicant who had already provided all required documents. For a service meant for urgent needs, such incompetence is unacceptable. Passport Seva authorities must ensure proper training and accountability for staff at Tatkaal counters. Applicants should not suffer due to ignorance or arbitrary demands.

A smooth and hassle-free experience. The stuff was helping and polite. Not sure about the other reviews I'm seeing, I guess there's a change that took place which made this place better now.

Service was good but one of the lady present during verification is extremely rude and so impolite. She has no sense of talking to elders or anyone . She has some ego problem , wonder why she has been appointed there