Post Office & Passport Seva Kendra Pathanamthitta

Excellent service. Very friendly and professional employees. My appointment was at 9:45 and i was out by 10:00am . Make sure you be there with required documents and originals on time. Really felt better than PSK. Appreciate No dedicated parking space but can find paid parking facility just opposite to office which is owned by Mosque.

Recently visited the Passport Seva Kendra in Pathanamthitta to apply for a new passport for my parents. The overall service was quite slow compared to other major Seva Kendras. They don't follow the appointment time slots properly, and there was a long delay in processing. There's no dedicated parking space for customers either. The only option is a Pay & Park facility run by the nearby Masjid, located directly opposite the office. It costs 20 for 4 hours, and there's usually plenty of space available.

Good staff, very meticulous n coperative. They explain each n everything to the applicant. Most applicant visit there with incomplete documents i.e. no appointment letter, no copy of previous passport, no original adhar or copy of it etc. Only issue is parking of car. Better to visit there in two wheeler.

I happened to visit here for my Police Clearance Certificate in October. I would suggest this place only if you have a good 4 to 5 hours to spend here. The whole process for PCC hardly takes about 10 mins, but I had an appointment at 12, was called in the office at 1.15 and was made to sit inside for more than an hour and then an hour each between sections. I finally got out of the office after the procedure at around 4.30PM. Now, you'll think that's the end of it, but no. Since they are a post office PSK, they will take their own sweet time to send the application to your local police station. I was told by the officer that pcc would reach me in 7 working days,but after 7 working days,they hadn't even sent the application to my local police office. My suggestion is to go to a PSK rather than a POPSK if you are expecting faster processing. Other than this, the staff behaviour was good enough, although the waiting area isn't equipped for seating enough people and the officers take a lot of time to process things that add to the delay!

Staffs are good , But considering number of visitors , office must increase staff and provide a better office for waiting area While a staff goes for lunch break all Visitors should wait until staff come back and continue, there is no secondary staff to run the process One professional security ( not watchman )with ability to segregate documents and help to queue It will reduce staff working load and more documents can be processed It looks daily more than 500+ visitors are coming in this small office , office must expand

Recently, I went here for document verification as part of passport issuance. They called me on time, as mentioned in the appointment, and all the procedures were done very smoothly without taking too much time.

Worst customer service experience. Avoid making an appointment here. Even after taking the appointment, there is a very long waiting time. Even when we were sitting, customers came and complained that they did not receive the documents.

Reached on time and had finished everything within 1 hour. Good team. You will get scolded by them for carelessness in document so ignore that. Also, must bring appointment paper otherwise they will make you take print out. There is a printout shop nearby. Ignore the negative comments, staffs are angry due to our silly mistakes. They will take photo, finger prints and document verification. So bring all original documents with you along with photocopy. Constantly you can hear staff scolding people anyway good service.